Residential Roofing Google Review Management Software | More 5-Star Local Reviews

Homeowners often leave reviews about leaks, unexpected charges, or crew behavior right after a job, and those early public reviews can heavily influence future leads. ReviewCrusher helps by timing review requests for after the final walkthrough and photo documentation so satisfied customers are prompted first. For dissatisfied homeowners, the system routes them to a private remediation form that documents the complaint, schedules an inspection, and tracks fixes under warranty. This reduces public complaints, speeds resolution, and keeps your Google and local review profiles focused on quality craftsmanship, punctual crews, and thorough cleanup.

You connect ReviewCrusher to your CRM, job management, or scheduling tools so review requests trigger automatically after a final walkthrough, invoice, or warranty ticket closure. When crews upload photo documentation, ReviewCrusher uses that event to send a timed review request to the homeowner. If sentiment analysis detects negative language, the homeowner is routed to a private feedback form and your warranty coordinator receives an alert to schedule an inspection. This keeps your field teams focused on work while centralizing remediation scheduling and follow-up review capture for resolved issues.

ReviewCrusher is built to respect homeowner privacy while enabling efficient remediation. When a homeowner reports a leak, damages, or crew concerns, we redirect them to a secure private feedback form where you can collect details and photo evidence without publishing personal or sensitive information publicly. All communications are logged in your dashboard and tied to the job record so you can document warranty fixes and request a follow-up review once the issue is resolved. This workflow reduces public exposure of sensitive complaints and preserves trust with the homeowner and prospective customers.

ReviewCrusher integrates with common roofing job and CRM tools such as JobNimbus, AccuLynx, ServiceTitan, and popular scheduling or invoicing platforms. Typical onboarding includes connecting your job completion triggers, configuring final-walkthrough templates, and mapping warranty follow-up sequences. Most residential roofing teams are operational within 48–72 hours; you’ll have automation for post-install review asks and private feedback routing active quickly. Our onboarding team also customizes messaging to emphasize craftsmanship, cleanup, punctuality, and warranty responsiveness so communications match your field workflows.

ReviewCrusher drives ROI by increasing authentic reviews, reducing public complaints, and converting warranty responsiveness into referrals. You’ll see more verified five-star reviews from final walkthroughs, fewer public issues thanks to private remediation workflows, and faster resolution times that protect repeat business. For many residential roofers, that translates into a measurable uplift in qualified leads from local search and an increase in referral work—typically within a few months. Our pricing is structured so the cost is offset by improved lead flow and reduced time spent managing review disputes.